The House of Blackness (“THOB”, “we”, “us” or “our”) is committed to protecting personal data and respecting the privacy rights of individuals who use our website, ticketing platform, event management services, ticket scanning services and related services.
This policy explains how THOB approaches compliance with the General Data Protection Regulation (EU) 2016/679) (“GDPR”) and applicable data-protection legislation.
1. Data Protection Principles
THOB processes personal data in accordance with the following principles:
Lawfulness, fairness and transparency.
Purpose limitation.
Data minimisation.
Accuracy.
Storage limitation.
Integrity and confidentiality.
Accountability.
2. Personal Data
Depending on how you use THOB, we may process:
Name and contact information.
Account information.
Ticket and booking information.
Event attendance and check-in information.
Event organiser information.
Transaction information.
Device and technical information.
IP address.
Cookie and similar technology information.
Communications with THOB.
3. Lawful Processing
Where the GDPR applies, THOB processes personal data using an appropriate lawful basis, including:
Performance of a contract.
Compliance with a legal obligation.
Legitimate interests.
Consent.
The applicable lawful basis depends on the nature and purpose of the processing.
4. Data Subject Rights
Where applicable under the GDPR, individuals have the right to:
Access their personal data.
Request correction of inaccurate personal data.
Request erasure of personal data.
Request restriction of processing.
Object to certain processing.
Request data portability.
Withdraw consent where processing is based on consent.
Object to direct marketing.
Receive information concerning applicable automated decision-making and profiling.
Requests concerning personal data can be submitted to:
We may request information necessary to verify the identity of the person making a request.
5. Data Security
THOB applies appropriate technical and organisational measures designed to protect personal data against unauthorised access, alteration, disclosure, loss, destruction and unlawful processing.
Access to personal data is limited to authorised persons and service providers who require access for legitimate business purposes.
6. Data Processors
THOB may use third-party service providers to provide and operate its services, including providers for:
Payment processing.
Hosting and infrastructure.
Email delivery.
Security.
Analytics.
Ticketing.
Event management.
Ticket scanning and check-in.
Where applicable, THOB requires appropriate contractual and security measures when third parties process personal data on our behalf.
7. International Data Transfers
Where personal data is transferred outside the European Economic Area, THOB will use appropriate safeguards required under applicable data-protection legislation.
These safeguards may include adequacy decisions, approved contractual safeguards or other lawful transfer mechanisms.
8. Data Retention
THOB retains personal data only for as long as reasonably necessary for the purposes for which it was collected or where retention is required by applicable legal, accounting, tax, regulatory or other requirements.
When personal data is no longer required, reasonable measures are taken to securely delete or anonymise it.
9. Cookies
THOB uses cookies and similar technologies to operate and improve the Platform.
Strictly necessary cookies may be used where required for Platform functionality.
Where consent is required for non-essential cookies or similar technologies, users are provided with appropriate choices and the ability to withdraw their consent.
Further information is available in our Cookie Policy.
10. Data Breaches
THOB maintains procedures for identifying, assessing and responding to personal-data security incidents.
Where required by applicable law, personal-data breaches will be reported to the relevant supervisory authority and affected individuals within the applicable legal timeframes.
11. Data Protection by Design
THOB considers data protection and privacy when developing and operating its services.
Where required, privacy risks associated with new processing activities are assessed and appropriate measures are implemented.
12. Complaints
If you have concerns about how THOB processes your personal data, you may contact us directly:
Individuals in Ireland may also contact the Data Protection Commission where applicable.
13. Privacy Policy
This policy should be read together with the THOB Privacy Policy, which provides further information about the personal data we collect, how it is used, who it may be shared with and how long it may be retained.
14. Contact
The House of Blackness
Email: info@thehouseofblackness.com
Website: thehouseofblackness.com
GDPR Compliance Policy Version: 1.0
Effective Date: 23 September 2026