The House of Blackness (“THOB”, “we”, “us” or “our”) uses cookies and similar technologies on thehouseofblackness.com and our related services.
This Cookie Policy explains what cookies are, how we use them, the types of cookies we may use, and how you can manage your cookie preferences.
1. What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They allow websites to recognise your device, remember preferences and provide certain functionality.
We may also use similar technologies, including pixels, tags and local storage, for purposes similar to cookies.
2. How We Use Cookies
THOB may use cookies and similar technologies to:
Keep you signed in to your account.
Maintain your booking and checkout sessions.
Remember your preferences.
Keep the Platform secure.
Prevent fraudulent or unauthorised activity.
Make the Platform function correctly.
Understand how visitors use our website.
Improve website performance and functionality.
Measure the effectiveness of our services and communications.
Support marketing and advertising activities where permitted.
3. Types of Cookies We Use
3.1 Strictly Necessary Cookies
These cookies are required for the Platform to operate properly.
They may be used to:
Authenticate users.
Maintain login sessions.
Maintain shopping carts and ticket bookings.
Process checkout sessions.
Protect accounts and transactions.
Remember essential security settings.
Because these cookies are necessary for the operation of the Platform, they generally cannot be disabled through our cookie preference tools without affecting functionality.
3.2 Functional Cookies
Functional cookies allow the Platform to remember choices you make and provide enhanced functionality.
For example, they may remember:
Language preferences.
Region preferences.
Display preferences.
Previously selected settings.
3.3 Analytics Cookies
Analytics cookies help us understand how visitors use the Platform.
They may collect information such as:
Pages visited.
Time spent on pages.
Navigation patterns.
Device and browser information.
Approximate geographic information.
General website usage statistics.
We use this information to understand Platform performance and improve the user experience.
3.4 Marketing Cookies
Where used and where required by law, marketing cookies may help us:
Understand interactions with our promotional content.
Measure advertising effectiveness.
Provide more relevant marketing.
Limit repeated advertisements.
Understand how users interact with campaigns.
Marketing cookies will only be used where permitted under applicable law and, where required, after you have provided consent.
4. Third-Party Cookies
Some services integrated into THOB may place cookies or use similar technologies.
These may include services such as:
Payment providers.
Analytics providers.
Security and fraud-prevention services.
Embedded media services.
Social media services.
Advertising and marketing providers.
Third-party providers may process information collected through these technologies according to their own privacy policies.
5. Payment and Checkout Cookies
When you purchase tickets through THOB, third-party payment services such as Stripe may use cookies or similar technologies to facilitate secure payment processing, fraud prevention and checkout functionality.
These technologies may be necessary for completing a transaction.
6. Cookie Consent
Where applicable law requires consent for non-essential cookies, THOB will request your consent before placing or using those cookies.
You may choose to:
Accept all cookies.
Reject non-essential cookies.
Manage individual cookie categories.
Your cookie preferences may be stored so that we can remember your choice.
7. Managing Your Cookie Preferences
You can manage your cookie preferences through the cookie consent or preference controls provided on the Platform.
You can also control or delete cookies through your web browser.
Most browsers allow you to:
View stored cookies.
Delete existing cookies.
Block cookies.
Allow cookies only from certain websites.
Receive notifications before cookies are stored.
Please note that disabling certain cookies may affect the functionality of the Platform. For example, disabling necessary cookies may prevent account login, ticket purchasing or checkout from functioning correctly.
8. Browser Controls
You can find information about managing cookies in the settings or help section of your browser.
Common browsers include:
Google Chrome
Apple Safari
Mozilla Firefox
Microsoft Edge
Opera
Deleting cookies from your browser may also remove your saved cookie preferences.
9. Personal Information
Some cookies and similar technologies may collect or be associated with information that can identify or relate to an individual.
Where this occurs, we process that information in accordance with our Privacy Policy and applicable data-protection laws.
We do not use cookies to intentionally collect sensitive personal information unless there is a lawful basis and appropriate safeguards for doing so.
10. International Processing
Some third-party service providers may process information collected through cookies outside your country of residence or outside the European Economic Area.
Where applicable, appropriate safeguards will be used in accordance with relevant data-protection requirements.
11. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes to our Platform, technologies, services or legal requirements.
When we make changes, we will update the “Last updated” date at the beginning of this policy.
12. Contact Us
If you have questions about our use of cookies or this Cookie Policy, please contact:
The House of Blackness
Email: info@thehouseofblackness.com
Website: thehouseofblackness.com
Cookie Policy version: 1.0
Effective date: 23 September 2026